Support

Support Services

HelpDesk
The ITS HelpDesk provides technology support to the University of Louisville community.
Submit Service Ticket
Having an issue? Need to report a technology problem or outage? Submit the details directly to one of our service teams.
Tech Support
Our ITS technology support provides a wide range of services through different teams and various resources. [Sign in required]
Classroom Support
Most UofL classrooms, within a particular building or throughout an entire building, are supported by the college or department responsible for the room and have designated technology personnel. [Sign in required]
1:1 Assistance
Drop by our lower level MITC location on the Belknap Campus for personalized one-on-one services. [Sign in required]
Self-Help / How-Tos
Our ITS Knowledge Base provides self-help information on many topics.
Passwords & Accounts
Find information on password changes, activating your account, adding an account and more.