Virtual Private Network (VPN)
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VPN Access
Our Global Protect VPN allows a registered user to securely connect to protected university resources that are not usually accessible. When users are working at a remote location, on a public network or have an unsecure internet service, a GlobalProtect VPN provides a remote login to desktop computer, file servers, print server, SQL servers and more. Using a VPN ensures that university resources are accessed in a secure manner. A VPN is ideal for accessing sensitive data such as HIPPAA, FERPA and research data, when not on the university campus.
This service has been made available to all university employees but you will need to install the software. Complete information about setting up and using a VPN is available in our Knowledge Base.
FAQs
The VPN uses cryptographic protocols to provide secure connectivity over the internet. Communications from a remote computer with the VPN client to university resources will be encrypted as they traverse the Internet. Additionally our single-sign-on (SSO) using Conditional Access will increase protection for logging into your specific account.
Our VPN service has been made available to all university employees. To request or change a VPN account, go to our Identity Management Portal and follow the steps to request, change or manage your account.
A Sponsored Account is available. An employee will need to request the sponsored account for the individual that will need to use the VPN to access UofL technology resources. For more information on Sponsored Accounts, see our Knowledge Base.
Your operating system must be up-to-date for the VPN to work properly. Browse to https://vpn.louisville.edu/global-protect/getsoftwarepage.esp and log in. Choose a client based on your Operating System to download and install.
When the client prompts for a login, the Portal parameter is vpn.louisville.edu.
When you have successfully connected, a "service connected" icon will appear in your taskbar.
Search the application store for "globalprotect vpn".
The applicaiton is GlobalProtect from Palo Alto Networks.
Use vpn.louisville.edu for the Server (Android) or Portal (iOS) parameter.
Of course. You can contact the ITS HelpDesk online or call us at 502-852-7997.