Passwords and Accounts
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Password Changes, Activate your account and Add an Account
All UofL passwords - using your UofL userID - are changed or managed only in our Identity Management Portal and not within any one system. There is even a "forgot my password" option. Non-personal accounts (Sponsored Email, Service Email) are requested and managed through this portal - please see our Knowledge Base for more information on these services. For students, CardBox and VPN accounts, are requested through this portal (employees have these accounts automatically).
Your UofL userID and password enable you to login to various computer systems, applications and online resources. Most importantly, your UofL account provides access to your university Office365 Outlook email and the ULink portal. A UofL account is provided, free of charge, for faculty, staff and current students. It is the individual's responsibility, as an owner of the account, to manage and protect your userID and login information.
Password Requirements
All passwords must meet the University’s password policy (policy number ISO-008 v2.2). Regulations on all passwords follow the NIST requirements and best practices for enhanced security.
Mandatory
- Cannot Be Shorter Than 15 Characters
- Requires a minimum of 2 letters
- Cannot contain a word in the dictionary
- Cannot contain an embedded word in the dictionary
- Cannot have more than 2 repeating character pairs
- Cannot use the first 4 characters of Full First Name
- Cannot use the first 4 characters of Full Last Name
- Cannot use the first 4 characters of Person Maiden Name
- Cannot use the first 4 characters of Preferred First Name
- Cannot use Identity User ID
Conditional (4 out of 4 rules must be satisfied)
- Should have a minimum of 1 upper case characters
- Should have a minimum of 1 lower case characters
- Requires a minimum of 1 numbers
- Requires a minimum of 1 special characters
We recommend using Leetspeak where standard letters are often replaced by numerals or special characters that resemble the letters in appearance. Using easily memorized phrases can fulfill the password policy and requirements with a combination of replacing letters with numbers or symbols. Example (do not use this): Un1v3rs1ty0fL0u15v1]]e
OneIT / Tier 1 technology personnel have special access to : OneIT Teams channel (TierTalk), resource lists and Admin access to the departmental Active Directory organizational unit. Please contact us for granting or removing privileges.
Everyone at UofL has access to the University's Enterprise License for Adobe Creative Cloud for free. With this suite of software for design, photography, video, audio and web, you can discover new ways to create and collaborate from anywhere. All you need is a current userID@louisville.edu email address and password.
Email distribution groups must be created by ITS at the system level. Distribution lists can consist only of Microsoft Outlook Exchange users on the university email system. Use this form for details about your distribution group needs.
Two types of computer accounts are available to non-UofL but affiliated individuals by request: 1) Individuals employed by outside funding, such as grant-enabled student assistants or non-enrolled students. 2) Individuals who are external to the University but have a working relationship for business or research purposes, including Board of Trustees members.
Access to PeopleSoft for Campus Solutions is limited to staff who need to view and/or update student records or course information on a regular basis to perform their job functions. Requests can be submitted for review. Please check with your Unit Business Manager (UBM) or Lead Fiscal Officer (LFO) prior.
Access to the Campus Solutions University Report system is limited but requests can be submitted for review. Please check with your Unit Business Manager (UBM) or Lead Fiscal Officer (LFO) prior.
Specific Individuals can request an OnBase access. Their request will be viewed by the Security and Account Management team and then forwarded to our OnBase group to create and approve access for your specific unit or department.
Users can request permission to link multiple accounts or grant access rights to another user for sharing resources within Exchange.